.....satisfaction team at customercare@vortexchillers.com, or call us at (805) 929-5850 during regular business hours. RAC numbers are not given on products kept beyond October 31st, regardless of claim.
PROMISE When using genuine Vortex™ brand Ultra Pure Low Lying Fog Fluid along with the recommended wattage smoke machine for that size chiller, Vortex™ fog chillers are guaranteed to create greater volumes of thicker and colder fog than any other ice cube based fog/smoke chiller on the market today.
".....Amazing! The amount of fog produced was fantastic, and the product works perfect.....!" --Andrew more
Warranty Details
All returns must be accompanied by a return authorization code (RAC) for proper routing of the product. You may receive that by sending your name, date of purchase, contact information and address to our customer....
